Hawaii Airports Gear Up for Holiday Rush With New Tech Enhancements

·3 min read

As the holiday season approaches, Hawaii is rolling out new technology to streamline airport travel. Initiatives include the fully implemented Akamai Arrival digital agriculture form and new airport wayfinding apps aimed at improving the experience for both residents and visitors.

Aerial photo of a winding road cutting through green vegetation in Captain Cook, Hawaii.
Photo by Josh Withers

Hawaii's airports are implementing a series of technological upgrades to manage the expected surge in travelers during the holiday season. State leaders recently announced these enhancements, focusing on improving the overall travel experience for residents and visitors alike. The primary focus of these upgrades is to streamline processes and provide travelers with better tools and information.

A key component of these improvements is the full implementation of the Akamai Arrival digital agriculture declaration form, now available on all domestic flights to Hawaii. This digital form replaces the traditional paper-based process, making it easier for travelers to comply with agricultural regulations. The transition to the digital form has already shown promising results during its pilot phase, with compliance rates increasing from 60% with the paper form to 85% with the digital form, according to a Maui Now report.

In addition to the Akamai Arrival program, the Hawaii Department of Transportation (HDOT) is launching free airport wayfinding apps. These apps help travelers navigate terminals, find flight information, and locate amenities. The HNL Airport app for Daniel K. Inouye International Airport and the LIH Airport App for Līhuʻe Airport are already available, with apps for Maui and Hawaii Island airports expected soon. This initiative aims to reduce travel-related stress and improve the passenger experience.

These enhancements reflect the state's commitment to modernizing its infrastructure and improving the experience for the tourism industry. As Hawaii.gov details, the state is also focusing on providing travelers with important information and tools. For example, Maui Now highlights significant improvements in compliance through the digitized agriculture form, which streamlines the arrival process and enhances biosecurity measures. This is crucial for businesses that rely on the reliable flow of visitors and goods, as it helps foster a smoother, more efficient travel environment and shows a commitment to sustainability and modernization.

For businesses in the hospitality and tourism sectors, these technological advancements present several opportunities. Hotels, tour operators, and other service providers can benefit from the smoother arrival process. The new apps and digital forms should positively impact the industry by ensuring efficient travel arrangements and improved visitor movement. Furthermore, the ability to more effectively manage and prevent the spread of invasive species is critical to protecting Hawaii's unique ecosystems, benefiting the experience of all visitors. The state's investment in these technologies signals its dedication to supporting the tourism industry and overall economic viability.

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