Hilo Benioff Medical Center (HBMC) has introduced a new digital system designed to improve patient access to medical information and streamline healthcare processes. According to a recent announcement, the new system, launched on November 1st, 2025, encompasses medical records management, appointment scheduling, prescription refills, and payment processing Hawaii Tribune-Herald. The hospital is encouraging the community to familiarize themselves with the changes, likely through online portals and patient services.
This shift towards digital solutions is mirrored in other aspects of HBMC's operations. For instance, HBMC's website highlights its telehealth program and patient portal, allowing some interactions with doctors to occur from home. Moreover, the implementation follows a period of transition, as mentioned in a Facebook post from January 2025, when staff were working on a major system conversion.
For Hawaii’s business community, this digital transformation within healthcare presents various implications. Local tech companies might find opportunities to provide support, consultation, or software solutions related to system integration and patient data security. Healthcare providers may need to adapt workflows, retrain staff, and ensure patient data privacy through updated cybersecurity measures. Investors interested in healthcare-related ventures should consider these digital initiatives.
Furthermore, the enhancements at HBMC are part of a larger trend. The hospital also provides patients access to their medical records through a patient portal HBMC.org. This move to digital platforms also helps HBMC with its commitment to support the well-being of the people of the Puna and Kau Districts and Hawaii Island, highlighted by the planned construction of the Keaau Benioff Health Center HBMC.org.
