The Change
Atlantis Submarines Maui has restarted its undersea tours operating five days a week from Lahaina Harbor, its established home port since 1991. This resumption brings a key visitor attraction back online in West Maui, following a period of reduced or absent operations.
Who's Affected
Tourism Operators
For hotels, tour companies, vacation rentals, and other hospitality businesses in West Maui, the return of Atlantis Submarines means an immediate addition to the available visitor activities. This can lead to increased overall visitor engagement in the area, potentially boosting demand for complementary services, dining, and retail.
Implications:
- Increased Visitor Flow: As a popular attraction, its return can draw more visitors to Lahaina and surrounding areas, potentially increasing bookings and patronage for other businesses.
- Activity Diversification: Provides another option for tourists, potentially extending stay durations or enhancing overall satisfaction, which can translate to positive reviews and repeat business.
- Operational Adjustments: Businesses relying on visitor activity should monitor trends to potentially scale up staffing or inventory in anticipation of higher demand.
Small Business Operators
Restaurants, retail shops, and service providers in Lahaina and nearby areas may experience a positive impact from the increased visitor presence facilitated by Atlantis Submarines' operations.
Implications:
- Foot Traffic: A busier Lahaina Harbor and town area, driven by submarine tour participants, can lead to increased walk-in customers.
- Sales Potential: Customers looking for dining, shopping, or other services before or after their excursion represent a direct sales opportunity.
- Staffing and Inventory: Businesses should consider adjusting staffing levels and ensuring adequate stock to meet potential upticks in demand, especially during peak operating days for the submarine tours.
Second-Order Effects
The restart of Atlantis Submarines in Lahaina Harbor contributes to a more robust tourism ecosystem in West Maui. This increased activity can lead to greater demand for local services, potentially driving up wages for service workers as businesses compete for staffing. Higher occupancy rates in accommodations and increased restaurant patronage can also put upward pressure on costs for local suppliers and potentially local consumer prices.
What to Do
Action: Watch
Tourism Operators:
- Monitor Visitor Volume: Track changes in visitor numbers and inquiries that may directly correlate with the renewed operation of Atlantis Submarines. Observe trends in bookings for tours and accommodations in West Maui.
- Assess Complementary Offerings: Evaluate how your services can be bundled or promoted in conjunction with the submarine tours. Consider package deals or joint marketing initiatives if feasible.
- Adapt Marketing: Update marketing materials and social media to reflect the full range of activities now available in West Maui, highlighting the return of signature attractions.
Small Business Operators:
- Observe Patronage Trends: Pay close attention to customer traffic and sales patterns, particularly around the operating days and hours of Atlantis Submarines tours.
- Inventory and Staffing: Ensure sufficient inventory and appropriately scheduled staff to handle potential increases in demand. Be prepared for seasonal fluctuations and specific event-driven spikes.
- Local Economic Impact: Remain aware of broader economic indicators in West Maui, such as employment rates and local spending, which may be influenced by the tourism sector's recovery and expansion.
Trigger Conditions for Action:
- If visitor numbers in West Maui show a sustained increase of 5% or more over the next 90 days, consider updating marketing campaigns to emphasize available capacities and potential new offerings.
- If local service wages show an upward trend of 3% or more, review staffing models and consider proactive recruitment or retention strategies.
- If occupancy rates at Lahaina-area hotels exceed 80% for two consecutive months, evaluate inventory levels for restaurants and retail to meet projected demand.



