B. Hayman Co., Ltd., a leading supplier of commercial turf maintenance equipment in Hawaii, has been awarded the 2025 SmallBiz Editor’s Choice Award. The company, serving the islands for over 35 years, focuses on providing exceptional customer service, according to President Al Kakazu. He emphasizes that his primary goal is to simplify the jobs of his customers.
B. Hayman's commitment to customer service is a key differentiator in the competitive market. The company not only provides equipment but also offers continuing technical services and parts supplies to ensure customer satisfaction. This approach is critical for entrepreneurs and business owners in Hawaii who rely on reliable equipment to maintain their operations and generate revenue.
The recognition from the SmallBiz Editor’s Choice Award highlights the significance of customer service and its positive impact on a business's success. This award also underscores the importance of a business that understands the unique needs of the Hawaiian market. According to Hawaii Business Magazine, Central Pacific Bank (CPB) excels in customer service as well. This focus on service extends beyond traditional branches, seamlessly integrating into robust online and mobile platforms, indicating a trend across local businesses.
For local entrepreneurs, the success of B. Hayman serves as an example of the value of prioritizing customer needs. This approach can foster long-term relationships and loyalty. This commitment to service is echoed in the company’s comprehensive support, demonstrating the vital role that robust customer support and quality equipment play in the sustainability and growth of local businesses. Additionally, B. Hayman Co., Ltd. has been serving Hawaii for more than 35 years and is a key player in their industry.
