Hawaii Tourism Operators Face Shifting Visitor Spend: Focus on Value Over Volume

·7 min read·👀 Watch

Executive Summary

Visitor spending in December 2025 rose 3.7% despite a decline in arrivals, signaling a potential shift towards higher-value tourism. Tourism operators and small businesses should monitor this trend to optimize offerings for a more discerning, higher-spending visitor segment.

  • Tourism Operators: Opportunity to capture increased revenue per visitor. Watch for trends indicating which visitor segments are spending more.
  • Small Business Operators: Potential for higher margins if services cater to higher-spending visitors. Monitor customer demographics.
  • Investors: Increased focus on premium experiences and luxury tourism sectors may be warranted.
  • Action: Watch for further data on visitor demographics and spending patterns; consider adjusting marketing to target higher-spending segments.
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Watch & Prepare

Medium Priority

Ignoring this signal could mean missing out on optimizing marketing and service offerings for a potentially more lucrative visitor segment.

Watch for subsequent monthly visitor statistics from DBEDT, focusing on visitor arrivals, average length of stay, and per-person spending. If the trend of increased spending per visitor continues for the next two quarters, and specific visitor demographics (e.g., by country of origin or age group) show a marked increase in expenditure, then tourism operators and small businesses should formally adjust their marketing strategies and service packages to target these higher-spending segments. Investors should consider increasing allocation to premium tourism assets.

Who's Affected
Tourism OperatorsSmall Business OperatorsInvestors
Ripple Effects
  • Increased visitor spending per capita → greater demand for premium services and experiences
  • Focus on higher-value tourism → potential shift in marketing strategies towards affluent demographics
  • Sustained higher spending per visitor → potential for increased revenue for tourism operators and aligned small businesses
  • Shift away from volume to value → potential for reduced foot traffic for businesses not catering to premium segments
A stunning view of Honolulu's harbor with skyscrapers and mountains in the backdrop.
Photo by Donovan Kelly

Visitor Spending Rises Amidst Arrival Decline: A New Economic Signal

Preliminary data released by the Department of Business, Economic Development and Tourism (DBEDT) for December 2025 indicates a 3.7 percent increase in total visitor spending, reaching $2.12 billion compared to the same month in the previous year. This growth occurred despite a decline in visitor arrivals, suggesting a significant shift in the spending habits of those visiting the islands. This trend indicates that while the sheer volume of tourists may be decreasing, the individual economic contribution of each visitor is potentially increasing.

Who's Affected

Tourism Operators (Hotels, Tour Companies, Vacation Rentals, Hospitality Businesses):

The 3.7% rise in visitor spending, coupled with fewer arrivals, signals a potential move towards higher per-visitor expenditure. This could mean an opportunity for operators to increase revenue per customer by focusing on premium services, higher-priced packages, or niche experiences that appeal to visitors willing to spend more. Conversely, businesses reliant on high-volume, budget-conscious tourism may need to adapt their strategies to remain competitive. Understanding which visitor segments are driving this increased spending is crucial for optimizing marketing and service delivery.

Small Business Operators (Restaurants, Retail Shops, Service Businesses):

An increase in aggregate visitor spending, even with fewer overall visitors, can translate to greater opportunities for local businesses. Restaurants and retail establishments that cater to a demographic likely to spend more on their Hawaii vacation could see improved revenues and potentially higher profit margins. However, this also means that businesses whose primary customer base is price-sensitive may face increased competition for a smaller pool of lower-spending tourists. Adapting offerings to align with higher-spending visitor preferences, perhaps through curated local experiences or premium product lines, could be beneficial.

Investors (VCs, Angel Investors, Portfolio Managers, Real Estate Investors):

This economic signal suggests a potential shift in the tourism market towards higher-value experiences. Investors might consider opportunities in sectors that cater to affluent travelers, such as luxury accommodations, high-end dining, and exclusive tour operators. Real estate investors might also evaluate the demand for premium vacation rental properties or boutique hotels in prime locations. The data could indicate a move away from mass-market tourism and towards a more curated, higher-yield model, impacting the types of tourism-related businesses that are attractive for investment and their projected returns.

Second-Order Effects

This shift in visitor spending patterns, prioritizing value over sheer numbers, can set off a chain reaction within Hawaii's unique economy. As tourism operators begin to focus on attracting and serving higher-spending visitors, they may re-evaluate their service offerings, potentially investing in more premium amenities or specialized experiences. This could lead to an increased demand for skilled labor in hospitality roles that can deliver high-touch service, potentially driving up wages in those specific sectors. Simultaneously, if the overall number of arrivals continues to decline while average spending per visitor rises, local businesses might experience reduced overall foot traffic, requiring a strategic pivot towards capturing a larger share of the spend from fewer, more valuable tourists. Furthermore, a focus on premium and luxury tourism might also influence the types of tourism infrastructure development that are prioritized, potentially impacting land use decisions and construction demand for higher-end facilities.

What to Do

Tourism Operators: Monitor visitor arrival data closely to understand the demographic shifts. Analyze booking patterns for higher-tier packages and services. Consider adjusting marketing campaigns to highlight premium experiences and exclusive offerings. Engage with Hawaii Tourism Authority for destination marketing insights, particularly concerning marketing to higher-spending segments.

Small Business Operators: Track sales data to identify if customer spending per transaction is increasing. Assess whether your customer demographics align with higher-spending visitor profiles. Explore opportunities to enhance your product or service offerings with a premium angle compatible with your brand.

Investors: Review portfolios for exposure to luxury tourism, high-end hospitality, and premium travel services. Analyze market trends for increased demand in boutique accommodations and exclusive experiential offerings. Monitor real estate development trends for potential growth in high-value tourism properties.

Action Details:

Watch for subsequent monthly visitor statistics from DBEDT, focusing on visitor arrivals, average length of stay, and per-person spending. If the trend of increased spending per visitor continues for the next two quarters, and specific visitor demographics (e.g., by country of origin or age group) show a marked increase in expenditure, then tourism operators and small businesses should formally adjust their marketing strategies and service packages to target these higher-spending segments. Investors should consider increasing allocation to premium tourism assets.

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